Software & Technology · Glossary
SOC 2
SOC 2 is an auditing standard from the AICPA that reports on how a service organization manages customer data across five trust criteria: security, availability, processing integrity, confidentiality, and privacy. A SOC 2 report is the de facto trust credential for B2B SaaS.
Type I reports assess controls at a point in time; Type II assesses them over a period, usually 6 to 12 months, and is what enterprise buyers expect. SOC 2 has become a gate in B2B procurement, so vendors treat achieving and maintaining it as a revenue enabler, not just a compliance task.
In practice
In the software and technology industry, SOC 2 compliance is frequently managed by security and compliance teams, driving decisions on data management policies and security protocols. Regular audits ensure adherence to the five trust criteria, which influence contract negotiations with clients who prioritize data security. Commercially, having a SOC 2 report can enhance customer trust, differentiate a company's offerings, and enable access to larger clients who require stringent data protection measures as part of their vendor assessments.
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