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Hospitality · Topic

Technology In Hospitality

23 articles from Hospitality practitioners

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

Revinate debuted Ivy at HITEC 2026, a decision-intelligence layer that automates up to 80% of routine guest inquiries across its platform.

MarketScale Newsroom·Jun 17, 2026
HITEC 2026: Revinate's Ivy targets automation of up to 80% of routine guest inquiries

HITEC 2026: Revinate's Ivy targets automation of up to 80% of routine guest inquiries

Revinate debuts Ivy at HITEC 2026, a decision-intelligence layer built to automate up to 80% of routine guest inquiries across its platform.

MarketScale Newsroom·Jun 17, 2026
Using Technology to Elevate Hospitality

Using Technology to Elevate Hospitality

Guest expectations are forcing hospitality leaders to reimagine service delivery through smarter tools and data-driven personalization strategies

Ben Thomas·Apr 28, 2025
The Impact of Collaboration with Visual Matrix

The Impact of Collaboration with Visual Matrix

Independent hoteliers unlock operational efficiency and guest satisfaction by partnering with integrated property management technology

Hospitality·Jan 24, 2025
Suchi Reddy Thoughts On AI and Automation

Suchi Reddy Thoughts On AI and Automation

Leaders in hospitality are leveraging AI to streamline operations without sacrificing the personalized guest experiences that drive loyalty

Hospitality·Dec 14, 2024
Rising To Every Occasion Teaser

Rising To Every Occasion Teaser

Hotel leaders transforming guest feedback into competitive advantage through personalized service innovation

Hospitality·Nov 20, 2024
Visual Matrix Is Going To BITAC

Visual Matrix Is Going To BITAC

A hospitality tech innovator brings its unified property management platform to a major industry conference to showcase how automation transforms guest experien

Hospitality·Sep 26, 2024
Hilton transforms procurement with Coupa

Hilton transforms procurement with Coupa

Hilton's hotel network streamlines supplier management to free up staff time for better guest interactions

Coupa·Jun 17, 2024
Sonesta Global 2024

Sonesta Global 2024

Hotel operators are leveraging integrated technology platforms to overcome labor shortages while meeting rising guest expectations

Hospitality·May 16, 2024
Unlocking Hotel Success: Exploring the Success of Maestro PMS and PurpleCloud Integration

Unlocking Hotel Success: Exploring the Success of Maestro PMS and PurpleCloud Integration

Hoteliers are discovering that seamless property management integrations can transform operational efficiency and guest satisfaction simultaneously

Michelle Dawn Mooney·May 13, 2024
From Flexible Check-Out to Secure Storage: Smart Lockers in Hotels Can Elevate the Guest Experience

From Flexible Check-Out to Secure Storage: Smart Lockers in Hotels Can Elevate the Guest Experience

Hotels discover how automated storage solutions eliminate front desk congestion while boosting guest satisfaction and operational efficiency

Stephanie Leger·May 8, 2024

Combining Tech and Personal Touch Enhance Guest Experiences and Help Hotels Stay Competitive in the Rapidly Evolving Landscape

Hotels that blend automation with genuine hospitality are setting themselves apart in an increasingly competitive market

Daniel Litwin·May 1, 2024
Streamlining Technologies for Efficiency is Still a Challenge for Hotel Operators

Streamlining Technologies for Efficiency is Still a Challenge for Hotel Operators

Legacy systems and fragmented tech stacks continue to undermine operational efficiency across the hospitality industry, despite growing pressure to modernize

Jennifer Suski·Apr 30, 2024
Empowering Hospitality: Chris Trick’s Insights from a Career in the Industry

Empowering Hospitality: Chris Trick’s Insights from a Career in the Industry

A hospitality leader reveals how balancing human touch with smart technology creates competitive advantage in today's travel industry

Hospitality·Apr 30, 2024
Hotels Can Maintain Traditional Experiences, But Also Modernize By Leveraging App Services

Hotels Can Maintain Traditional Experiences, But Also Modernize By Leveraging App Services

The hospitality industry can blend digital convenience with genuine human connection without sacrificing either

Calvin Tilokee·Apr 30, 2024
Implement Tech to Shift Staff Focus to Creating a More Personalized Guest Experience in Hospitality

Implement Tech to Shift Staff Focus to Creating a More Personalized Guest Experience in Hospitality

Automating routine tasks frees hospitality teams to deliver the personalized service guests increasingly expect

Hospitality·Apr 30, 2024
Hospitality Industry Can Ensure Quality AI Chatbot Experiences by Supplementing, Rather Than Replacing

Hospitality Industry Can Ensure Quality AI Chatbot Experiences by Supplementing, Rather Than Replacing

Human staff and AI chatbots work best together when hotels prioritize seamless handoffs over full automation

Calvin Tilokee·Apr 30, 2024
Hotel Managers Can Maximize Operational Technologies Effectiveness with Diverse Training Approaches

Hotel Managers Can Maximize Operational Technologies Effectiveness with Diverse Training Approaches

Staff resistance to new hotel tech often stems from inadequate training, requiring managers to tailor approaches to different teams and skill levels

Stephanie Leger·Apr 29, 2024
Increased Travel Demands and Tech Trends Set to Redefine Guest and Travel Experiences in the Hospitality Industry

Increased Travel Demands and Tech Trends Set to Redefine Guest and Travel Experiences in the Hospitality Industry

Hotels face a critical inflection point as post-pandemic travel surges collide with AI-driven innovation

Sarah Dandashy·Apr 29, 2024
AAHOA 2024 Day 1

AAHOA 2024 Day 1

Hospitality tech leaders unveil data-driven solutions that reshape how independent hoteliers manage operations and guest expectations

Hospitality·Apr 12, 2024
AAHOACON24 Seeks to Help Hotel Owners and Operators Overcome Challenges and Maximize Opportunities

AAHOACON24 Seeks to Help Hotel Owners and Operators Overcome Challenges and Maximize Opportunities

Hotel leaders navigate a landscape reshaped by technology, market shifts, and changing guest expectations through industry conversation

Daniel Litwin·Mar 22, 2024
Hotels & the Hospitality Industry Need Innovative Tech Strategies to Grow in 2024

Hotels & the Hospitality Industry Need Innovative Tech Strategies to Grow in 2024

Sluggish domestic travel in 2023 is forcing hospitality leaders to rethink operations through technology-driven solutions in 2024

Hospitality·Jan 11, 2024
The Need for Process Innovation in Hospitality

The Need for Process Innovation in Hospitality

Hoteliers are discovering that balancing automation with human touch is the key to retaining guests in an increasingly competitive market

Hospitality·Oct 31, 2023
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