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Healthcare · Topic

Patient Experience Innovation

10 articles from Healthcare practitioners

The Best Healthcare Platforms Are Built on Clear Communication, AI-Human Collaboration, and a Deep Understanding of the “Why”

The Best Healthcare Platforms Are Built on Clear Communication, AI-Human Collaboration, and a Deep Understanding of the “Why”

Healthcare is being pushed to modernize faster than ever, as AI tools, virtual care, and digital patient experiences shift from innovation to expectation. Recent survey data from McKinsey & Company indicates that about half of U.S. healthcare leaders say their organizations have

Kevin Stevenson·May 4, 2026
Company Overview and Mission

Company Overview and Mission

In this inaugural episode of Vantiva Voices, host Jim Conti sits down with industry leaders to explore how connected technology is reshaping home healthcare, aging-in-place solutions, and the patient experience. From intelligent devices and data-driven insights to the power of connectivity itself, Vantiva is leading the charge in making care more personal, proactive, and…

Healthcare·Nov 10, 2025
Authenticx Tackles Healthcare Challenges Using Conversational Intelligence

Authenticx Tackles Healthcare Challenges Using Conversational Intelligence

Healthcare systems are discovering how AI-powered conversation analysis reveals hidden patient insights that drive operational efficiency and care quality

Kevin Stevenson·Oct 22, 2024
Rebel Healthcare: The True Patient-Led Journey Toward Improving Healthcare

Rebel Healthcare: The True Patient-Led Journey Toward Improving Healthcare

Patients themselves are becoming the driving force behind healthcare transformation, not just passive recipients of care

Brian Urban·Jun 17, 2024
The Fusion of Cutting-Edge Technology with Medical Practice is Transforming Patient Care and Access

The Fusion of Cutting-Edge Technology with Medical Practice is Transforming Patient Care and Access

Advanced technology is enabling healthcare providers to reach more patients while delivering better clinical outcomes at scale

David Kemp·Feb 21, 2024
Healthcare Evolution: Episode 1: The Journey to the Smart Patient Room

Healthcare Evolution: Episode 1: The Journey to the Smart Patient Room

Samsung and Verizon leaders discuss how connected technology is reshaping patient care and clinician workflows in modern hospitals

Healthcare·Dec 14, 2023
From Disney to Cancer Survivor to CEO: Who is Shawn Nason?

From Disney to Cancer Survivor to CEO: Who is Shawn Nason?

A Disney Imagineer turned healthcare CEO shares how personal hardship and creative vision are reshaping patient experiences

Brian Urban·Dec 12, 2023
Health Literacy and the Consumerization of Healthcare

Health Literacy and the Consumerization of Healthcare

As healthcare becomes consumer-driven, patients expect the same seamless experience they get from streaming and shopping platforms

David Kemp·Sep 11, 2023
Recreating Disney’s Walk-Through-Fire Customer Loyalty in the Healthcare Sector Makes for a Sensible Approach

Recreating Disney’s Walk-Through-Fire Customer Loyalty in the Healthcare Sector Makes for a Sensible Approach

Healthcare organizations that build emotional connections with patients can dramatically improve retention and reduce acquisition costs

Kevin Stevenson·Aug 25, 2023
Health Literacy and the Consumerization of Healthcare

Health Literacy and the Consumerization of Healthcare

Patients expect healthcare interfaces to rival consumer apps, forcing providers to rethink how they deliver medical information

James Kent·Aug 23, 2023
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