Engineering & Construction · Topic
Customer Communication
4 articles from Engineering & Construction practitioners
Five by Five Leadership: Why Purpose, Warmth, and Clarity Matter More Than Ever at Work
For the first time in history, workplaces now span five generations, forcing leaders to rethink long-standing assumptions about motivation, communication, and career growth. As Gen Z enters the workforce, they bring expectations shaped by a desire for meaningful work, clear development paths, and work-life balance—rather than traditional, one-size-fits-all career ladders. In an era marked…
How One Florida GM Managed Two Hurricanes in Two Weeks
On this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Shadira Jones, General Manager of BMS CAT’s Tampa office, to talk about resilience, leadership, and preparation during back-to-back hurricanes that hit the Florida coast. With less than two years at BMS CAT under her belt, Shadira was thrust into emergency…
Performance Coaching – Episode 5: PR Mastery
Leaders who master stakeholder communication navigate crises with greater confidence and strengthen customer loyalty during uncertain times
How Do Disaster Recovery Teams Manager Catastrophic Winter Storms?
Emergency response teams rely on regional coordination and rapid resource deployment to overcome winter weather obstacles