Dealership training and consulting built for your operation
Kintz Group delivers training, consulting, and performance coaching tailored to automotive dealerships, with programs built around each dealership's specific structure and goals. The firm works with dealers across sales, service, and fixed operations to improve revenue and customer retention. On MarketScale, Kintz Group publishes content for dealership principals, GMs, and department managers seeking practical guidance.
Training Culture, Not Talent Replacement, Wins Dealerships
Kintz Group argues that systematic training and leadership commitment separate thriving dealerships from failing ones. The channel grounds this in practitioner testimony and over two decades of auto industry experience.
Kintz Group's core argument is that dealership success turns on structured training and continuous development, not on hiring and firing. The channel supports this through long-form interviews with training leaders like Ray Scozzari, who brings 37 years of experience shaping culture across eleven dealerships, and through Tim Kintz's own authorship of Frictionless and presidency of an automotive training firm.
Drawn from Master the Market: Structured Dealership Train… and 1 more →
“The days of easily replacing sales talent are gone, and we must do more with less.”
Winning Is A Habit
By the numbers
What the channel argues
Who and what shows up
Ray Scozzari
Director of Training, Denny Menholt Auto Group
Shaped continuous learning culture across eleven dealerships over 37 years, demonstrating impact of structured training at scale.
Tim Kintz
President, The Kintz Group; author of Frictionless
Has worked in almost every dealership position and teaches dealerships how to deliver serious results through systematic training.
Alex Bassenger
New Car Sales Manager, Astro Ford, DeAbreville, Mississippi
Testimonial on how in-person training with Tim Kintz enabled implementation of profitability-based grading and surpassed multi-day prior training.
Questions this channel answers
Why is it harder to replace sales talent now?
The market has changed and staffing challenges make hiring easier replacements unfeasible. Leaders must instead develop and motivate existing teams.
Winning Is A Habit →What makes training programs succeed in multi-site dealership groups?
Leadership buy-in and customization to suit organizational and individual goals, as demonstrated by Ray Scozzari's approach across eleven dealerships.
Master the Market: Structured Dealership Training as the… →How does in-person training compare to video training?
In-person training allows for questions, elaboration, and real-world examples that video-based training cannot provide.
Alex Bassenger Testimonial →How should dealerships measure individual salesperson performance?
Grade salespeople based on profitability levels rather than volume alone, enabling targeted development and implementation across the dealership.
Alex Bassenger Testimonial →Best place to start
Master the Market: Structured Dealership Training as the Non-Negotiable Path to DominanceForegrounds the channel's thesis with Ray Scozzari's 37-year track record and concrete evidence of leadership buy-in across eleven dealerships.
Winning Is A HabitFrames the problem: why replacing talent no longer works and why developing existing teams is non-negotiable.Industry context
Dealership management is evolving to emphasize continuous development and daily execution over episodic interventions. Industry observers identify management capability and consistent skill-building as critical competitive factors amid margin compression.
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