MarketScale
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Customer Success Manager

Dallas, TX Customer Success Full-time
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Own the success of B2B brands on MarketScale. You will help customers turn their experts into a content engine, and turn that outcome into renewals and expansion.

What you'll do

  • Run onboarding and ongoing strategy for a portfolio of B2B accounts
  • Translate customer goals into content programs that actually ship
  • Drive adoption, renewals, and expansion through real results
  • Be the voice of the customer back to product and production

What we're looking for

  • 3+ years in customer success, account management, or B2B media
  • Track record of retaining and growing a book of business
  • Strong communication and a genuine consultative instinct
  • Bonus: content marketing or media-production background

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Customer Success Manager | Careers at MarketScale | MarketScale