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Assistant Professor of Practice

Wesley Boyce

Wesley S. Boyce is an Assistant Professor of Practice in the Department of Supply Chain Management and Analytics. He earned his Ph.D. in Business Administration with an emphasis in logistics and supply chain management from the University of Missouri–St. Louis in 2014 and his MBA from Missouri State University in Springfield, Missouri. His research interests include a broad array of topics related to supply chain management, logistics, and transportation, with specific interest on supply chain relationships and external costs of logistics. Prior to joining UNL, Dr. Boyce served as a faculty member of the Tippie College of Business at the University of Iowa, the Breech School of Business Administration at Drury University, and the School of Business at Park University. Teaching interests include courses in operations management, logistics, supply chain management, and business analytics.

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Contributor Brief·Wesley Boyce · 4 articles
Updated May 9, 2024

Operational friction dissolves when systems prioritize visibility and data discipline

Boyce argues that modern supply chains and retail operations fail not from lack of technology, but from insufficient visibility into real-time data and failure to act on the signals already available. He believes organizations must marry lean operational discipline with systematic feedback loops—whether through radio coordination, return analytics, or automated storage—to eliminate friction that customers and operations teams experience daily.

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distinct operational domains where visibility drives competitive advantage

“Low-tech radio systems prove surprisingly effective at solving modern supply chain coordination challenges.”

Enhancing Supply Chain Visibility and Efficiency Through Radio Communications

Boyce's thesis across operational domains: friction reduction opportunities

Smart lockers reduce operational friction in retail9
Lean manufacturing slashes lead times in life sciences8
Radio systems coordinate logistics without digital infrastructure8
Return data analysis reveals sizing and satisfaction patterns7

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28%Smart lockers
Smart lockers reduce operational friction in retail
Lean manufacturing slashes lead times in life sciences
Radio systems coordinate logistics without digital infrastructure
Return data analysis reveals sizing and satisfaction patterns

3

competing operational priorities retailers must simultaneously balance

Retailers face a tough choice between curbing costly returns and keeping customers happy through generous policies.

To Balance Customer Satisfaction And Reduce Try-And-Return Purchases

Strategic manufacturing approaches help life sciences companies slash lead times while maintaining quality standards.

Enhancing the Life Science Supply Chain Through Lean and Just-in-Time Manufacturing

“Automated storage solutions enable contactless, convenient package management without manual intervention.”

Themes:Visibility precedes optimization in supply chainsOperational friction has measurable financial consequencesData discipline beats technological complexity

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