Trust In Ai

94% of B2B buyers fact-check AI research before trusting it, TrustRadius finds

TrustRadius's 2026 B2B Buying Disconnect Report shows AI speeds software research but hasn't replaced peer reviews, demos, or trials as the decisive buying sign

Employee distrust and skills gaps are the real barriers slowing enterprise AI scale in 2026

Platforms from Microsoft, Salesforce, and Google are ready. The blockers now are workforce trust and a widening AI skills gap, not the technology itself.

Enterprise AI tools are splitting the market between productivity gains and unresolved governance gaps

Microsoft, Salesforce, and Google are rolling out AI tools at scale, but CIOs face real cost, trust, and skills challenges before the gains materialize.

94% of B2B buyers fact-check AI research, and peer reviews still close the deal

TrustRadius's 2026 B2B Buying Disconnect Report finds AI is now standard in software purchasing, but human validation remains the decisive factor.

Breaking Things, Building Trust: How PayPal Powers Axecessive Force

In an age where experiences mean more than possessions, the rise of “active entertainment” has transformed how people unwind and connect. From axe-throwing to rage rooms, the thrill of safe destruction offers a therapeutic escape from daily stress. Yet behind the chaos of shattered glass and flying axes lies a precise operation — one…

The Power of Trust and Flexibility: How Shop On TV Uses PayPal to Redefine the Customer Buying Experience

In today’s evolving retail landscape, the intersection of television and ecommerce is redefining how consumers discover and purchase products. As audiences watch, they increasingly expect to buy in the moment — a trend fueling the rise of “shoppertainment,” where entertainment meets instant conversion. For many retailers entering this space, one of the biggest hurdles…

AMAG Builds Customer Trust with End-to-End Supply Chain Ownership

In a world where global supply chains are often fragile and reactive, AMAG Technology is taking a bold stance with a proactive, end-to-end approach. Total supply chain ownership—controlling everything from component sourcing to final product delivery—isn’t just a buzzword; it’s a lifeline in a volatile global market. With disruptions ranging from geopolitical tensions to…

Major Brands Are Investing in Generative AI for Digital Commerce. They Need to Prioritize Data Transparency to Build Consumer Trust.

In the rapidly evolving world of digital commerce, how can businesses harness the power of generative AI without crossing the ethical line of consumer privacy? Making best use of generative AI in digital commerce is proving a more difficult balancing act than the initial hype around tools like ChatGPT may have signaled. A…

President Biden’s AI Executive Order is an Imperfect but Needed First Step for Future AI Development

President Biden’s AI Executive Order puts the U.S.’s first stake in the ground for serious artificial intelligence regulation, but as the old saying goes, “You’ve got to start somewhere.” President Biden’s Executive Order on AI represents a pivotal moment in the intersection of technology and governance, aiming to position the United States at the…

How the TSA Rebuilt Public Trust After Faltering

As our lives become ever more connected, globalized and intrinsically linked, there is a revolution brewing ready to ensure we can step forward confidently to embrace the world we find ourselves in. Bringing together leaders, lawmakers and lawbreakers, The Trust Revolution dissects how trust is established, shared and challenged as we enter the next great…