Software & Technology · Topic
Service Delivery
7 articles from Software & Technology practitioners
Cognizant expands Google Cloud partnership to put Gemini Enterprise into 200,000 hands
Cognizant and Google Cloud are scaling Gemini Enterprise across 200,000 associates and joint clients, with a contact center deployment already lifting first-con
Tech Mahindra and Telefónica Germany expand partnership to build private cloud platform
Tech Mahindra and Telefónica Germany are building a multi-year private cloud and PaaS platform to modernize telecom infrastructure and expand B2B capabilities.
Facing High GPU Costs and Infrastructure Constraints, Amberd Turned to QumulusAI for Fixed-Cost AI
Providing managed AI services at a predictable, fixed cost can be challenging when hyperscaler pricing models require substantial upfront GPU commitments. Large upfront commitments and limited infrastructure flexibility may prevent providers from aligning costs with their delivery model. Amberd CEO Mazda Marvasti encountered this issue when exploring GPU capacity through Amazon. The minimum requirement…
CG Infinity’s Salesforce Practice: Built for Adoption, Execution, and Results
Pooja Arya, VP of Delivery and Technical Solutions Leader at CG Infinity, reflects on a recent Salesforce engagement that exemplified what meaningful delivery looks like when execution, alignment, and outcomes come together. The project involved a full Salesforce implementation spanning Sales Cloud, Service Cloud, and Marketing Cloud, and was delivered on time despite significant…
Advocacy in Action: How CG Infinity’s Salesforce Practice Puts Clients at the Center of Delivery
In today’s enterprise tech landscape, successful Salesforce implementations hinge less on shiny features and more on how well partners align with the real, day-to-day needs of the business. The firms that stand out are the ones that treat delivery as a shared mission—where strategy, execution, and accountability are woven together from the first conversation…
How AI and Digital Platforms Are Transforming Work at EY: Insights from Industry Leaders
The Digital Revolution in Professional Services The integration of AI and digital platforms is fundamentally reshaping how teams collaborate, upskill, and deliver value to clients at EY. This transformation extends beyond simple automation—it represents a paradigm shift in how professional services firms operate, innovate, and create competitive advantage. We asked industry thought leaders to share…
Bryan Barretto’s 2024 Outlook for Verizon: Leveraging New Partners for Telecom Growth
As we step into 2024, the Verizon Partner Network is on the brink of an exciting transformation. This evolution is driven by the introduction of new partners and a renewed focus on mobility and Fixed Wireless Access (FWA), areas poised for significant growth in the telecommunications landscape. In a recent discussion, Bryan Barretto, Managing Partner…