Software & Technology · Topic
Retail Operations
3 articles from Software & Technology practitioners
May the Agentforce Be With You: AI in Energy Services
Generative AI has moved past being a shiny demo and into the messy reality of enterprise operations—where data lives in different systems, customers expect instant answers, and security teams (rightfully) say “prove it.” In energy services specifically, even small efficiency gains matter: many retail energy providers operate on thin margins, and operational blind spots—billing…
Lead the Retail Evolution: Implement Self-Service Solutions for Enhanced Retail Operations
The retail landscape is witnessing a significant shift towards self-service solutions for pickups, drop-offs, and returns, driven by consumer demand for more convenient and efficient shopping experiences. This trend is underscored by a 30% projected growth rate in the adoption of self-checkout systems and a clear preference from 73% of shoppers who…
Cutting-Edge Order Fulfilment Technology to Enhance Retail Customer Experience
Liisa Walsh, the Director of Product Management at Position Imaging showcases an innovative order fulfilment technology designed to streamline retail pickups. Dubbed “BOPIS solution,” this system integrates seamlessly with point-of-sale (POS) systems, allowing for efficient order preparation and management by staff, referred to as “kickers.” Upon completion, orders are signed into the system, scanned,…