Software & Technology · Topic
Lead Management
9 articles from Software & Technology practitioners
Half of enterprises hit by AI agent security incidents as deployments surge, DigiCert finds
A DigiCert survey of 1,001 IT leaders finds 78% encountered AI security issues in six months, yet only half have formal governance programs.
Consulting Reframed: Perspective, Leadership, and Impact Beyond the Client
As organizations navigate accelerating digital transformation, tighter margins, and increasing organizational complexity, the role of consultants is being re-examined. Today’s most effective consulting leaders are no longer valued simply for delivering projects, but for bringing outside perspective, cross-industry insight, and the ability to lead through ambiguity. Most large organizations today are not short on…
How Thoughtful Experience Design in Marketing Cloud Implementation Leads to Better Business Outcomes
Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. A successful Marketing Cloud implementation requires more than individual features working in isolation. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and…
When Leadership Gaps Threatened the Deal, Rapid Response Kept the Acquisition on Track
CG Infinity’s Rapid Response Consulting team is designed for moments when delivery is under pressure. The team integrates quickly into complex environments to stabilize operations, reinforce leadership, and keep critical initiatives moving forward without disruption. Justin Wilson, Principal at CG Infinity, describes an engagement where the team was brought in to support a data…
The Product Leadership Playbook: Lessons from SaaS Growth, FinTech Reinvention, and Startup Journeys
The world of tech rarely stands still. SaaS is growing faster than ever, reshaping how businesses deliver value, while fintech continues to reinvent how we pay, shop, and prove who we are. And the numbers back it up: The SaaS market, worth $266 billion in 2024, is projected to exceed $315.6 billion this year…
Aligned Data Centers Leads with a Strong Workplace Safety Culture
The world of data infrastructure has seen a number of rapid changes. As a result, where uptime and efficiency dominate conversations, the importance of a strong workplace safety culture can often be overlooked. But as everyone’s digital lives increasingly depend on these behind-the-scenes giants, the safety of the people maintaining them becomes more than…
Mentorship, Training, and Culture Shifts to Boost Workforce Development in the Security Sector
The security industry is facing a moment of transformation. Amid rapid technological shifts and workforce challenges, companies are realizing that talent — recruiting it, developing it, and retaining it — is now central to long-term success. At the same time, long-overdue conversations around inclusion, representation, and culture are gaining momentum across the sector. Workforce…
The Importance of Leadership in IT: Building Trust and Empowering Teams
In this episode of Hitchhiker’s Guide to IT presented by Device42, host Michelle Dawn Mooney explores the crucial role of leadership in the IT industry. As organizations increasingly rely on technology, the need for effective IT leadership has become paramount. Michelle is joined by Don Welch, Vice President for IT and Global University CIO at…
Technology Leaders Are No Longer Behind the Scenes, They Are Integral for Driving Strategy
Toby Buckalew, Interim CIO, Columbia Advisory Group, is a leading technology strategist with over thirty years of industry experience. Jason Claybrook sat down with Buckalew for an in-depth discussion on his career and insights into the current state of IT management. Buckalew witnessed plenty of technology evolution and innovation during his lengthy career in…