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Customer Solutions

18 articles from Software & Technology practitioners

Cognizant expands Google Cloud partnership to put Gemini Enterprise into 200,000 hands

Cognizant expands Google Cloud partnership to put Gemini Enterprise into 200,000 hands

Cognizant and Google Cloud are scaling Gemini Enterprise across 200,000 associates and joint clients, with a contact center deployment already lifting first-con

MarketScale Newsroom·Jul 12, 2026

Intel Announces New AI Innovations at Computex — Chip to Rackscale AI Solutions Delivered to Customers with the Help of Strategic Industry Partners

Today at Computex 2026, Intel unveiled new innovations that address customers' chip-to-systems-level AI needs with solutions tailored to address their specific industry challenges.

MarketScale Newsroom·Jun 1, 2026
When Client Engagement Becomes True Partnership

When Client Engagement Becomes True Partnership

CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…

Cg Infinity·Feb 1, 2026
Breaking Things, Building Trust: How PayPal Powers Axecessive Force

Breaking Things, Building Trust: How PayPal Powers Axecessive Force

In an age where experiences mean more than possessions, the rise of “active entertainment” has transformed how people unwind and connect. From axe-throwing to rage rooms, the thrill of safe destruction offers a therapeutic escape from daily stress. Yet behind the chaos of shattered glass and flying axes lies a precise operation — one…

Paypal·Oct 15, 2025
Making Travel More Flexible: How Paypal Pay Later Options Are Changing the Way We Book Holidays

Making Travel More Flexible: How Paypal Pay Later Options Are Changing the Way We Book Holidays

For many travelers, the excitement of booking a holiday often collides with the practical realities of budgeting. As prices fluctuate and spontaneous getaways become more common, flexible payment options have emerged as a quiet revolution in the travel industry. Travelers today expect not only convenience but control — the ability to plan their dream…

Paypal·Oct 14, 2025
Customer-Obsessed Innovation: How AMAG Delivers End-to-End Control and Real Results

Customer-Obsessed Innovation: How AMAG Delivers End-to-End Control and Real Results

At AMAG Technology, customer-obsessed innovation is driven by complete ownership. Richard Hemming, who leads the in-house Quality Assurance team, emphasizes the company’s unique position: by designing and manufacturing its own hardware, software, and firmware, AMAG maintains full control over development, testing, and delivery. This integrated approach allows teams to respond quickly to market needs while…

Software And Technology·Apr 8, 2025
AMAG Leads with a Customer-First Mindset from Manufacturing to Tech Support

AMAG Leads with a Customer-First Mindset from Manufacturing to Tech Support

AMAG Technology champions a customer-first mindset as a driving force behind its operations. In a video spotlight, Jason Lawrence, Technical Support Manager, shares how his team delivers on that commitment through hands-on support and continuous engagement. From tailoring solutions to resolving issues with persistence and care, Jason underscores the pride AMAG takes in building strong…

Software And Technology·Apr 2, 2025
Customer-Obsessed Culture at AMAG Technology: Listening, Learning, and Innovating for You

Customer-Obsessed Culture at AMAG Technology: Listening, Learning, and Innovating for You

At AMAG Technology, being customer-obsessed means consistently focusing on the people they serve. That commitment is reinforced by a customer-obsessed culture, where every decision is driven by a deep understanding of real-world needs. Jody Ross, Global VP of Strategic Sales & Customer Success, shares how the company remains committed to listening, learning, and developing solutions…

Software And Technology·Apr 2, 2025
Verizon Partner Network Co-Sell Connection 2025 Kick Off

Verizon Partner Network Co-Sell Connection 2025 Kick Off

The Co-Sell Connection 2025 webinar kicked off with a warm welcome from the host, Cesar Teran. The series aims to spotlight Verizon products and solutions and provide insights from top thought leaders to help navigate the evolving business landscape. Key Speakers and Topics In this session, Verizon’s partner leadership team, including Mark Tina the…

Software And Technology·Feb 14, 2025
Parabit will be at ATMIA in Orlando: Get the Scoop!

Parabit will be at ATMIA in Orlando: Get the Scoop!

The banking industry is in the midst of a transformation, with technology reshaping how financial institutions approach security, compliance, and customer engagement. From biometric access to self-service kiosks, innovation is no longer a luxury—it’s a necessity for banks striving to meet evolving customer expectations while maintaining airtight safety standards. Conferences like ATMIA 2025 in Orlando…

Dickson Kendrick·Jan 31, 2025
Lead the Retail Evolution:  Implement Self-Service Solutions for Enhanced Retail Operations

Lead the Retail Evolution: Implement Self-Service Solutions for Enhanced Retail Operations

The retail landscape is witnessing a significant shift towards self-service solutions for pickups, drop-offs, and returns, driven by consumer demand for more convenient and efficient shopping experiences. This trend is underscored by a 30% projected growth rate in the adoption of self-checkout systems and a clear preference from 73% of shoppers who…

Software And Technology·Mar 18, 2024
Overcoming Challenges Through Immediate Solutions: The Top 2 things Jeff DeBeech would like partners to know about the Verizon Partner Network

Overcoming Challenges Through Immediate Solutions: The Top 2 things Jeff DeBeech would like partners to know about the Verizon Partner Network

In an evolving telecommunications landscape, understanding the dynamics of partner networks is crucial for sales success. Jeff DeBeech, Channel Manager for the Mobility Co-Sell Program at Verizon Business, sheds light on the Verizon Partner Network, emphasizing its significance in supporting sales teams and enhancing customer solutions. Jeff highlights the top two insights for partners…

Software And Technology·Feb 14, 2024
Beyond Tech: ELLKAY Leads with Relationships and Customer First Approach in Healthcare Solutions

Beyond Tech: ELLKAY Leads with Relationships and Customer First Approach in Healthcare Solutions

ELLKAY distinguishes itself in the healthcare IT sector not just through its innovative technology platforms but more significantly, through the comprehensive services and personal touch it adds to its partnerships. What sets ELLKAY apart is its dedicated team of account managers, interoperability specialists, and engineers who deeply understand both the business needs of their partners…

Software And Technology·Feb 10, 2024
Retail Solutions

Retail Solutions

Make your store more inviting by creating a dynamic media experience. Parabit provides interactive digital signage, wayfinding kiosks, and custom media enclosures to showcase your products and services. The advertising potential is limitless! In addition, we provide customer check-in kiosks and security solutions to protect your customers and employees.

Dickson Kendrick·Jan 11, 2024
Mark Lavorgna outlines how Verizon is better supporting our partners

Mark Lavorgna outlines how Verizon is better supporting our partners

Mark describes how Verizon is now investing in training, our process, products and solutions tailored to our partner program.

Software And Technology·Dec 18, 2023
Mark Tina Explores the Importance of Partners in Verizon’s Success

Mark Tina Explores the Importance of Partners in Verizon’s Success

A special episode of  The Verizon Partner Network focuses on an examination of an industry marked by fierce competition and rapid innovation is the subject. But most importantly, how the role of partnerships in a company’s success is increasingly vital. Mark Tina, VP of Indirect Channel Distribution and Channel Chief at Verizon Business, details why…

Software And Technology·Dec 2, 2023
Revolutionizing Retail Safety and Production with Advancements in Security and Fire Safety – Part 2

Revolutionizing Retail Safety and Production with Advancements in Security and Fire Safety – Part 2

Pavion Perspectives Episode 1 Part 2 continues the discussion centered on revolutionizing retail safety and production through advancements in security and fire safety. Host Michelle Dawn Mooney and her guests, Ralph DioGuardi, President of Firecom Inc., a Pavion company, and Jeff Storrs, General Manager of the Retail Security Group for Pavion, explore how retailers…

James Kent·Aug 23, 2023
Sennheiser Aims to Transform Customer Experience with Global Demo Rooms and Enhanced UC Solutions

Sennheiser Aims to Transform Customer Experience with Global Demo Rooms and Enhanced UC Solutions

Jens Werner, the Portfolio Manager for UC Solutions within Sennheiser’s business communications segment, recently outlined the company’s innovative plans for this year. Post this year’s Integrated Systems Europe (ISE) show, Sennheiser will be launching several demo rooms worldwide. These rooms, located in various strategic locations, are designed to allow registered users to experience the new…

Software And Technology·Jan 2, 2023
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