Software & Technology · Topic
Customer Solutions
18 articles from Software & Technology practitioners
Cognizant expands Google Cloud partnership to put Gemini Enterprise into 200,000 hands
Cognizant and Google Cloud are scaling Gemini Enterprise across 200,000 associates and joint clients, with a contact center deployment already lifting first-con
Intel Announces New AI Innovations at Computex — Chip to Rackscale AI Solutions Delivered to Customers with the Help of Strategic Industry Partners
Today at Computex 2026, Intel unveiled new innovations that address customers' chip-to-systems-level AI needs with solutions tailored to address their specific industry challenges.
When Client Engagement Becomes True Partnership
CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…
Breaking Things, Building Trust: How PayPal Powers Axecessive Force
In an age where experiences mean more than possessions, the rise of “active entertainment” has transformed how people unwind and connect. From axe-throwing to rage rooms, the thrill of safe destruction offers a therapeutic escape from daily stress. Yet behind the chaos of shattered glass and flying axes lies a precise operation — one…
Making Travel More Flexible: How Paypal Pay Later Options Are Changing the Way We Book Holidays
For many travelers, the excitement of booking a holiday often collides with the practical realities of budgeting. As prices fluctuate and spontaneous getaways become more common, flexible payment options have emerged as a quiet revolution in the travel industry. Travelers today expect not only convenience but control — the ability to plan their dream…
Customer-Obsessed Innovation: How AMAG Delivers End-to-End Control and Real Results
At AMAG Technology, customer-obsessed innovation is driven by complete ownership. Richard Hemming, who leads the in-house Quality Assurance team, emphasizes the company’s unique position: by designing and manufacturing its own hardware, software, and firmware, AMAG maintains full control over development, testing, and delivery. This integrated approach allows teams to respond quickly to market needs while…
AMAG Leads with a Customer-First Mindset from Manufacturing to Tech Support
AMAG Technology champions a customer-first mindset as a driving force behind its operations. In a video spotlight, Jason Lawrence, Technical Support Manager, shares how his team delivers on that commitment through hands-on support and continuous engagement. From tailoring solutions to resolving issues with persistence and care, Jason underscores the pride AMAG takes in building strong…
Customer-Obsessed Culture at AMAG Technology: Listening, Learning, and Innovating for You
At AMAG Technology, being customer-obsessed means consistently focusing on the people they serve. That commitment is reinforced by a customer-obsessed culture, where every decision is driven by a deep understanding of real-world needs. Jody Ross, Global VP of Strategic Sales & Customer Success, shares how the company remains committed to listening, learning, and developing solutions…
Verizon Partner Network Co-Sell Connection 2025 Kick Off
The Co-Sell Connection 2025 webinar kicked off with a warm welcome from the host, Cesar Teran. The series aims to spotlight Verizon products and solutions and provide insights from top thought leaders to help navigate the evolving business landscape. Key Speakers and Topics In this session, Verizon’s partner leadership team, including Mark Tina the…
Parabit will be at ATMIA in Orlando: Get the Scoop!
The banking industry is in the midst of a transformation, with technology reshaping how financial institutions approach security, compliance, and customer engagement. From biometric access to self-service kiosks, innovation is no longer a luxury—it’s a necessity for banks striving to meet evolving customer expectations while maintaining airtight safety standards. Conferences like ATMIA 2025 in Orlando…
Lead the Retail Evolution: Implement Self-Service Solutions for Enhanced Retail Operations
The retail landscape is witnessing a significant shift towards self-service solutions for pickups, drop-offs, and returns, driven by consumer demand for more convenient and efficient shopping experiences. This trend is underscored by a 30% projected growth rate in the adoption of self-checkout systems and a clear preference from 73% of shoppers who…
Overcoming Challenges Through Immediate Solutions: The Top 2 things Jeff DeBeech would like partners to know about the Verizon Partner Network
In an evolving telecommunications landscape, understanding the dynamics of partner networks is crucial for sales success. Jeff DeBeech, Channel Manager for the Mobility Co-Sell Program at Verizon Business, sheds light on the Verizon Partner Network, emphasizing its significance in supporting sales teams and enhancing customer solutions. Jeff highlights the top two insights for partners…
Beyond Tech: ELLKAY Leads with Relationships and Customer First Approach in Healthcare Solutions
ELLKAY distinguishes itself in the healthcare IT sector not just through its innovative technology platforms but more significantly, through the comprehensive services and personal touch it adds to its partnerships. What sets ELLKAY apart is its dedicated team of account managers, interoperability specialists, and engineers who deeply understand both the business needs of their partners…
Retail Solutions
Make your store more inviting by creating a dynamic media experience. Parabit provides interactive digital signage, wayfinding kiosks, and custom media enclosures to showcase your products and services. The advertising potential is limitless! In addition, we provide customer check-in kiosks and security solutions to protect your customers and employees.
Mark Lavorgna outlines how Verizon is better supporting our partners
Mark describes how Verizon is now investing in training, our process, products and solutions tailored to our partner program.
Mark Tina Explores the Importance of Partners in Verizon’s Success
A special episode of The Verizon Partner Network focuses on an examination of an industry marked by fierce competition and rapid innovation is the subject. But most importantly, how the role of partnerships in a company’s success is increasingly vital. Mark Tina, VP of Indirect Channel Distribution and Channel Chief at Verizon Business, details why…
Revolutionizing Retail Safety and Production with Advancements in Security and Fire Safety – Part 2
Pavion Perspectives Episode 1 Part 2 continues the discussion centered on revolutionizing retail safety and production through advancements in security and fire safety. Host Michelle Dawn Mooney and her guests, Ralph DioGuardi, President of Firecom Inc., a Pavion company, and Jeff Storrs, General Manager of the Retail Security Group for Pavion, explore how retailers…
Sennheiser Aims to Transform Customer Experience with Global Demo Rooms and Enhanced UC Solutions
Jens Werner, the Portfolio Manager for UC Solutions within Sennheiser’s business communications segment, recently outlined the company’s innovative plans for this year. Post this year’s Integrated Systems Europe (ISE) show, Sennheiser will be launching several demo rooms worldwide. These rooms, located in various strategic locations, are designed to allow registered users to experience the new…