Retail Transformation

US e-commerce market projected to hit $2.28 trillion by 2031 as mobile and fulfillment reshape supply chains

A new market forecast pegs US e-commerce at $2.28T by 2031, with mobile shopping, digital payments, and rapid fulfillment driving the build-out.

Zero-click commerce: AI agents set to intermediate $15 trillion in B2B purchases by 2028

Gartner forecasts AI agents will mediate $15T in B2B purchases by 2028. New Adobe data shows AI-referred traffic now converts 42% better than non-AI visits.

From Power Shopping to Place-Making: Tanger’s Stephen Yalof on the New Outlet Experience

For decades, the outlet trip had a familiar rhythm: get in the car, drive beyond the city, hunt for deals and come home with bags full of discounted finds. But that old model is giving way to something more layered. As retailers reinvest in store experiences to give consumers mor

Inside GameStop’s Meteoric Stock Surge: A Former Executive Reflects on Power, Pivots, and the Price of Winning

The meme-stock era may feel like old news, but its aftershocks are still reshaping how leaders think about transformation, risk, and reward. In the wake of unprecedented short squeezes, shuttered storefronts, and sudden wealth creation, executives across retail and tech are still asking what actually happened—and why. Few episodes crystallize those questions better than…

Bringing Hospitality to Retail as an Authentic Community Anchor: 15 Minutes with Coach’s Giovanni Zaccariello

Luxury retail is no longer confined to storefronts and seasonal campaigns. Brands are bringing hospitality to retail, building deeper emotional connections, and extending their presence beyond the product. Coach, among other heritage labels, is experimenting with cafés, branded bars, and immersive spaces that offer more than a transaction—they offer belonging. According to MG2 Advisory,…

Self-Service BOPIS and Other Retail Trends

Retailers are reimagining fulfillment as consumers demand faster, frictionless ways to shop across channels

The Future of Retail eCommerce with iPickup

Retailers are converting stores into fulfillment hubs to slash delivery costs and speed up customer orders

The Impact and Future of Self-Service in Retail: Insights from Position Imaging

Retailers are discovering that shoppers increasingly want to handle transactions and returns themselves, fundamentally reshaping store operations

Madewell’s Data Driven Evolution for Today’s Consumer

The denim retailer is using customer data and strategic vision to reshape its shopping experience and product lineup for evolving buyer demands

Retail Reimagined: Unpacking the Retail in Box for Small & Medium Retailers

Small retailers across India are leveraging AI and advanced analytics to compete with larger chains and transform their operations

The Rise and Rise of Retail Media Networks

Retailers are using customer data and direct advertising to reshape how brands reach shoppers and prove marketing results

Leading With Curiosity, Creating a Playbook of Store Experiences with Victoria’s Secret & Co.

How retail brands are using curiosity-driven design to transform stores into spaces that build lasting customer loyalty

From Home Delivery & Store Pickups to AI Integration: The Key to Embracing Ecommerce for Grocery Retailers

Grocery retailers must modernize their fulfillment strategies and adopt intelligent automation to stay competitive as online shopping reshapes the industry

Big Box Stores Redefine Retail with Spaces Blending Personalization, Technology, and Community Engagement

Major retailers are ditching the one-size-fits-all approach to compete in an experience-driven market where technology and human connection drive customer loyal

Revolutionize Customer Engagement Through Digital Augmentations in Physical Retail

Physical retailers are blending digital tools with in-store shopping to create experiences that match online convenience while preserving the human touch

AI Reshaping the Retail Industry One Personalized Experience at a Time

Retailers are discovering that machine learning algorithms can predict customer preferences with stunning accuracy, fundamentally changing how brands engage sho

The Digital Economy: Not Just a Future Promise; It’s a Current Opportunity. Mondelez and Hedera Are Grabbing It With Both Hands.

Legacy snack makers are leveraging blockchain technology today to compete in the rapidly evolving digital economy

GNC’s Omni-Channel Evolution From Brick and Mortar to Commerce Hub

Retailers that blend physical stores with digital channels are capturing customer loyalty in ways traditional competitors cannot

AI and Analytics are the Key to Supply Chain Resilience in B2B

Real-time visibility and predictive modeling are reshaping how B2B companies fortify operations against disruption

Retail Innovation Takes Center Stage at Coach Under Giovanni Zaccariello’s Leadership

The luxury brand is redefining retail by blending digital innovation with sustainability to meet evolving consumer expectations

Innovation Through AI is Helping Major Shifts in the Retail Landscape

Retailers face a pivotal choice: harness AI's optimization power to match rapidly evolving consumer demands or risk being left behind