Retail · Topic
Consumer Experience And Authenticity
2 articles from Retail practitioners
Get Vertical! Going from Idea to the Top 1% in Less Than 3 Years
Independent retail is operating in one of the most competitive environments in decades. According to the U.S. Bureau of Labor Statistics, roughly 20% of new businesses fail within their first year, and a whopping 50% don’t make it to year five. At the same time, consumers are increasingly choosing brands that offer community, authenticity,…
Mike McCalley·Feb 17, 2026
Brand Trust and Authenticity: Two Essentials that Will Make AI a Valued Resource in the Unified Retail Experience
Retailers must prioritize trust and authenticity to transform AI from a tool into a customer asset
Melissa Gonzalez·Feb 20, 2024