Digital Communication

Driving More Honest Discussions in IoT

The Automation industry is adapting to digital problem-solving through open dialogue, peer-to-peer communication, and being present with customers and colleagues. To promote more authenticity and customer-centricity, it is important to be part of the conversation and show up with good intentions. Community building is essential for success, and the industry can learn from…

Interaction to Satisfaction: Why customer engagement matters now more than ever

Finding key engagements to develop and strengthen the relationship with your customers is vital to building a successful and reputable business. Host of Fiberside Chat, Tyler Kern, welcomed guests Ashlee Hornbuckle, Marketing Manager at 3-GIS, and Steve Seagraves, Instructional Designer at 3-GIS, to discuss setting customer-centric initiatives. “In this industry, I would say the majority…

Prevenga fraude en su red con análisis de comportamiento.

Nuevas tecnologías necesitan nuevas formas de proteger los medios de comunicación ante las diversas amenazas a las redes. Con varias industrias en plena transición digital, la seguridad de las redes esta en la mente de los decisorios y profesionales de IT. Pero para mantener un nivel de calidad para la seguridad de las redes,…

How the “Father of Modern Time” Helped Build the Internet

Bringing together leaders, lawmakers and lawbreakers. Host Luke Fox explores how innovations in business and technology are redefining our trust in security measures.   There are many components of trust throughout the internet, and most people don’t realize how far those layers of trust go back. The Trust Revolution looked backward to the internet’s early days and…

The Shift in Workplace Communication

One of the biggest challenges we’ve all faced in light of COVID-19, is a rapid transition from active to passive communication, especially in the workplace. When passive communication occurs, such as an email or text message, the recipient reads it, reacts to it, and then chooses to communicate or not by responding or ignoring…

What Does the Digital Transformation Mean for Your Organization?

On this episode of The Suite Spot, a fireside chat about all topics IT and OT, hosts Howard Holton, Carlos Vargas and Paul Lewis dive into the “marketing magic decoder ring.” That’s a fancy way to say that marketing lingo, particularly during a time when the way companies are buying and operating, should be broken…

Has COVID-19 Killed Email?: The Mecca Minute

You know this COVID-19 scourge has quite obviously changed us forever.  To still get things done everyone using Zoom and Teams to continue their work, school, church, scout meetings, family meetings…I call it Life Continuity.  But something has emerged I’m not so sure everyone has noticed. I know I have, and so have a…

How Technology is Improving the Broadband User Experience

Communications have fundamentally changed since the implementation of broadband services; today, customer expectations are that communication is instant and clear. “Internet is now the key to this business because everything flows through it. Whether it’s the phone or video or internet,” Chris Boring, vice president of sales and marketing at Promptlink Communications, said. This…

The Crossover of Broadband and Content at ANGA COM 2019

ANGA COM 2019 brought together more than 20,000 people to Cologne, Germany this month. One of the biggest telecom and content shows in the world every year, a heavy focus in 2019 was put on the 5G future, new content consumption platforms and the personalization of TV. Promptlink Communications was in attendance at the event…