# Building a Resilient LTL Sector: Trust and Relationships are at the Core

By Transportation · Published 2023-12-15 · Updated 2026-07-23 · Transportation on MarketScale
Canonical: https://www.marketscale.com/industries/transportation/building-a-resilient-ltl-sector-trust-and-relationships-are-at-the-core

> Industry veterans reveal why personal connections matter more than technology in securing long-term logistics success

## Key points

- Personal connections are more important than technology for long-term success in the LTL sector.
- Curtis Garrett shares insights into the LTL industry based on his diverse experiences.
- Relationship-building is a key component of success in logistics and transportation.

In the latest episode of the [Semi-Related Podcast](https://marketscale.com/shows/optym/) by [Optym](https://optym.com/), host [Jacob Eischen](https://www.linkedin.com/in/jacob-eischen-80b595164/), Marketing Communications Manager at **Optym**, engages in a deep dive into the Less Than Truckload (LTL) sector with [Curtis Garrett](https://www.linkedin.com/in/curtisagarrett/), Senior VP of LTL at [Freight Plus](https://www.freightplus.io/) and founder of [Understand LTL](https://ltlbrain.understandltl.com/).

The conversation with **Curtis Garrett**, an LTL industry veteran, covers a range of topics, from his career journey in LTL to the latest trends and challenges in the sector. Garrett shares his unique perspective on LTL, drawing from his diverse experiences as a driver, dock worker, and now a senior executive.

Tags: Curtis Garrett, Freight Plus, Jacob Eischen, LTL industry, Optym, Understand LTL

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