# Cutting-Edge Order Fulfilment Technology to Enhance Retail Customer Experience

By Software And Technology · Published 2024-02-07 · Updated 2026-06-22 · Software & Technology on MarketScale
Canonical: https://www.marketscale.com/industries/software-and-technology/cutting-edge-order-fulfilment-technology-to-enhance-retail-customer-experience
Creator hub: Position Imaging

> Liisa Walsh, the Director of Product Management at Position Imaging showcases an innovative order fulfilment technology designed to streamline retail pickups. Dubbed “BOPIS solution,” this system integrates seamlessly with point-of-sale (POS) systems, allowing for efficient order preparation and management by staff, referred to as “kickers.” Upon completion, orders are signed into the system, scanned,…

## Key points

- Position Imaging's BOPIS solution streamlines retail pickups.
- The system integrates with POS systems for efficient management.
- The aim is to improve customer experience by reducing wait times.

Block Field

[Liisa Walsh](https://www.linkedin.com/in/lcwalsh/), the Director of Product Management at [Position Imaging ](https://www.position-imaging.com/)showcases an innovative order fulfilment technology designed to streamline retail pickups. Dubbed “[BOPIS solution](https://www.position-imaging.com/ipickup/),” this system integrates seamlessly with point-of-sale (POS) systems, allowing for efficient order preparation and management by staff, referred to as “kickers.” Upon completion, orders are signed into the system, scanned, and customers are notified via text message that their purchase is ready for pickup. Customers can then collect their orders effortlessly by scanning a QR code, which notifies the system of the pickup. This technology, explained by Walsh, aims to enhance the customer experience by reducing wait times and simplifying the pickup process, marking a significant advancement in retail operations.

Tags: customer experience, Liisa Walsh, POS Systems, Position Imaging, retail industry, retail pickups

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