# Listen: Revolutionizing the Customer Retail Experience with Ed King and James Yancey

Published 2018-03-12 · Updated 2026-07-23 · Retail on MarketScale
Canonical: https://www.marketscale.com/industries/retail/listen-revolutionizing-customer-retail-exeperience-ed-king-james-yancey

> On today’s podcast, we get to chat with Ed King from Highstreet Collective and James Yancey from Cloudtags. We discuss the radical redefinition of the retailer/customer relationship, the way that this changes the design aspect, and how customer input can now inform the retail experience for both sides of the cash register. For more…

On today’s podcast, we get to chat with Ed King from Highstreet Collective and James Yancey from Cloudtags. We discuss the radical redefinition of the retailer/customer relationship, the way that this changes the design aspect, and how customer input can now inform the retail experience for both sides of the cash register.

For more information on Highstreet Collective, check out – [highstreetx.com](http://highstreetx.com)

And be sure to check out Cloudtags here – [connectedstore.com](http://connectedstore.com)

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