# Listen: Learning To Go Where The Customers Are

Published 2018-06-25 · Updated 2026-07-23 · Retail on MarketScale
Canonical: https://www.marketscale.com/industries/retail/listen-learning-to-go-where-the-customer-are

> On today’s podcast, I have a chat with Megan Berry from byReveal. We discuss the fundamental ways which the new generation of consumer is driving the retail experience, how static thinking can be extremely detrimental to a company’s survival, and I finally use a good metaphor involving ships. For the latest news, videos, and…

On today’s podcast, I have a chat with Megan Berry from byReveal. We discuss the fundamental ways which the new generation of consumer is driving the retail experience, how static thinking can be extremely detrimental to a company’s survival, and I finally use a good metaphor involving ships.

For the latest news, videos, and podcasts in the Retail Industry, be sure to subscribe to our industry publication.

**Follow us on social media for the latest updates in B2B!**

Twitter – [@RetailMKSL](https://twitter.com/RetailMKSL?lang=en)

Facebook – [facebook.com/marketscale](http://facebook.com/marketscale)

LinkedIn – [linkedin.com/company/marketscale](http://linkedin.com/company/marketscale)

---
Source: MarketScale, https://www.marketscale.com/industries/retail/listen-learning-to-go-where-the-customer-are. Published for AI indexing and citation; cite the canonical URL. Site guide for agents: https://www.marketscale.com/llms.txt