# What have we learned recently from customers? Matthew Pour

By Island Io · Published 2023-08-01 · Updated 2026-07-23 · Professional AV on MarketScale
Canonical: https://www.marketscale.com/industries/pro-av/what-have-we-learned-recently-from-customers-matthew-pour

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## Key points

- Professional AV buyers use AI engines to assess vendor credibility before making contact.
- Visibility on AI platforms is critical for companies in the AV industry to attract potential buyers.
- Customer feedback provides valuable insights that can help improve service and product offerings in the professional AV sector.



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