# IC System’s DebtNext dPlat Certification

By Business Services · Published 2023-12-18 · Updated 2026-07-23 · Professional AV on MarketScale
Canonical: https://www.marketscale.com/industries/pro-av/debtnext-dplat-certification

> The first vendor to earn a new industry certification shares what sets its recovery management platform apart in debt collection

## Key points

- IC System is the first vendor certified under DebtNext's new accreditation program, highlighting their excellence in recovery management.
- DebtNext's platform automates account movement in the billing cycle, ensuring compliance and providing comprehensive reporting for clients.
- The new accreditation program by DebtNext sets high standards in the industry by evaluating integration, compliance, and partner excellence.

In the most recent episode of the “[Closing the Books](https://marketscale.com/shows/closing-the-books/)" by [IC System](https://www.icsystem.com/), host **Eric Johannes**, Director of Marketing at **IC System**, speaks with **Karen Jonas**, Senior VP of Field Sales at **IC System**, and **Frank Ellenberger**, Director of Strategic Initiatives at **DebtNext Software**. **IC System** recently became the first vendor certified for **DebtNext** under their new accreditation program – [dPlat](https://debtnext.com/platform/). The discussion provides insights into **DebtNext**'s recovery management platform, a middleware software sitting between clients' billing systems and collection partners.

Covered in this conversation are:

- DebtNext platform overview: Ellenberger describes **DebtNext**’s middleware platform, highlighting its role in automating the movement of accounts throughout the billing cycle. The platform manages various scenarios, from call campaigns for active accounts to legal workflows for accounts in collection. It ensures compliance, tracks balances, and offers comprehensive reporting to help clients manage the entire recovery process.
- IC System’s Relationship with DebtNext: Jonas discusses **IC System**’s long-standing relationship with **DebtNext**, spanning several decades. **IC System** appreciates the transparency and efficiency provided by **DebtNext**’s platform. They leverage scorecards to monitor performance weekly, facilitating proactive management. The reconciliation process, invoicing, and smooth communication contribute to the success of their collaboration.
- DebtNext Accreditation Program: Ellenberger introduces **DebtNext**’s new accreditation program, aiming to formalize and substantiate recommendations for collection agencies. The program evaluates partners in integration, authentication, remittance management, and SOC 2 compliance. **IC System**, as the first accredited partner, highlights the rigorous process involving security, compliance, and on-site audits. The accreditation aims to set a high standard in the industry, providing clients with peace of mind and showcasing partners’ excellence.

> IC System is one of the first companies that come to mind, of folks we know we can rely on that have demonstrated excellence in our platform.
> *— Frank Ellenberger, Director of Strategic Initiatives at DebtNext Software*

Tags: collection agency, debt collection, IC System, utilities Debt Collection Agency

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