# The 4 Biggest Questions Facing the Cruise Industry

Published 2021-10-06 · Updated 2026-03-26 · Hospitality on MarketScale
Canonical: https://www.marketscale.com/industries/hospitality/the-4-biggest-questions-facing-the-cruise-industry

> In many ways, cruise ships were one of the first places where many of us saw the effects of COVID-19. Our understanding of the virus was in its infancy, but suddenly images of passengers stranded for weeks on these ships began to appear on the evening news. What began as an exciting adventure for…

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In many ways, cruise ships were one of the first places where many of us saw the effects of COVID-19. Our understanding of the virus was in its infancy, but suddenly images of passengers stranded for weeks on these ships began to appear on the evening news.

What began as an exciting adventure for many travelers quickly turned into a nightmare situation. Now, 18 months later, the cruise industry is wrestling with how to repair its reputation and rebuild its business. For answers, I turned to [Dr. Keri Lestage](https://www.linkedin.com/in/keri-lestage-phd-pmp-7b00532/), Chief Science Officer at [ByoPlanet](https://byoplanet.com/), to ask her four crucial questions currently facing the cruise industry.

### 1. What is needed for the cruise industry to fully bounce back and for consumers to have confidence to embark on cruises once again?

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### 2. How can the cruise industry create an environment that is safe for travelers?

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### 3. What specific challenges are presented by cruise lines that make them difficult to sanitize?

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### 4. What can the industry learn from the COVID outbreak in 2020 and how can it improve in the future?

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