# ROI Value in the Real World

By Healthcare · Published 2024-12-17 · Updated 2026-07-23 · Healthcare on MarketScale
Canonical: https://www.marketscale.com/industries/healthcare/roi-value-in-the-real-world

> Healthcare leaders must align on ROI metrics early or risk misalignment between technology investments and actual business outcomes

## Key points

- Align on ROI metrics early to avoid misalignment between technology investments and business outcomes.
- Trust and early collaboration with clients are crucial for defining clear success metrics in healthcare technology.
- The focus on AI-enabled analytics is growing to guide more effective healthcare strategies.

In this episode of *Panda Perspectives*, **Chris Hemphill**, Senior Director of Commercial Intelligence at **Woebot Health**, discusses the importance of trust and alignment when defining ROI in healthcare technology investments. **Chris** emphasizes the need for early collaboration with clients to establish clear success metrics and highlights shifting executive priorities, including the growing focus on AI-enabled analytics, to guide more effective strategies.

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