# Kelly Connell: What are the keys to good workflow development?

By Healthcare · Published 2023-10-20 · Updated 2026-06-08 · Healthcare on MarketScale
Canonical: https://www.marketscale.com/industries/healthcare/kelly-connell-what-are-the-keys-to-good-workflow-development
Creator hub: Ntracts

> Successful workflow development starts with understanding purpose, user roles, and where process improvements can deliver measurable business impact

## Key points

- Defining the purpose of a workflow is the critical first step before any development begins.
- Understanding user roles ensures workflows are designed to meet the actual needs of those executing them.
- Targeting process improvements that deliver measurable business impact makes workflow development worthwhile.

Block Field

[Kelly Connell](https://www.linkedin.com/in/kelly-connell-3ab601126/) emphasizes the importance of effective workflow development by thoroughly considering the workflow's purpose and intended outcomes. This involves identifying challenges, defining user roles and interactions, documentation needs, and opportunities for process improvements and software enhancements to streamline the contract execution process.

> Effective workflow development involves thoroughly considering the workflow's purpose and intended outcomes, identifying challenges, defining user roles and interactions, documentation needs, and opportunities for process improvements and software enhancements to streamline the contract execution process.

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