# Humanizing Healthcare (Part 3/3): Courage to Change

By Robin Goldsmith · Published 2024-01-23 · Updated 2026-03-19 · Healthcare on MarketScale
Canonical: https://www.marketscale.com/industries/healthcare/humanizing-healthcare-part-3-3-courage-to-change

> The convergence of crisis and innovation is forcing healthcare leaders to rethink their most fundamental operational assumptions

## Key points

- The convergence of crisis and innovation is forcing healthcare leaders to rethink their most fundamental operational assumptions

Block Field

**Verizon**'s [Robin Goldsmith](https://www.linkedin.com/in/robingoldsmith/) wraps up his conversation with **Dr. Zeev Neuwirth**, pivoting to how the perfect storm of a pandemic and tech acceleration have propelled rapid transformation in healthcare.

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