# Great Tech, with Good Heart…Uber Health & DUOS Bring the Love

By Brian Urban · Published 2024-04-08 · Updated 2026-03-19 · Healthcare on MarketScale
Canonical: https://www.marketscale.com/industries/healthcare/great-tech-with-good-heart

> Technology companies are redefining what compassionate healthcare delivery looks like for underserved Medicare and Medicaid populations

## Key points

- Technology companies are redefining what compassionate healthcare delivery looks like for underserved Medicare and Medicaid populations

Block Field

Great tech with a good heart? Technology may not be the first word that screams compassion in healthcare, but two tech-driven companies seek to change that perception.

The latest episode of the [Healthcare Rethink](https://marketscale.com/shows/finthrive/) podcast explores the intersection of technology and compassionate care. Host [Brian Urban](https://www.linkedin.com/in/brian-urban-8416b571/) welcomes **Caitlin Donovan**, the Global Head of [Uber Health](https://www.uberhealth.com/), and **Karl Ulfers**, the Co-Founder & CEO of [DUOS](https://www.getduos.com/), to find out how great technology is enhanced by a good heart. The conversation illuminates healthcare tech's current and future state, particularly within Medicare and Medicaid services.

**Uber Health** and **DUOS** are reshaping [healthcare access](https://marketscale.com/industries/healthcare/great-sidekick-sidekick-health/) and delivery by leveraging technology to address the social determinants of health. This episode explores the challenges and triumphs of providing vital services like transportation and nutritional support and how these leaders are creating seamless connections between patients and the healthcare ecosystem.

> Technology, powered by empathy and patient-centricity, can create a sustainable impact.

Donovan's journey through the complexities of healthcare tech reveals how **Uber Health** is optimizing supplemental benefits to drive better outcomes. Meanwhile, Ulfers shares **DUOS**' mission to eliminate barriers for elder patients, ensuring they can navigate and engage with necessary healthcare services efficiently.

At a time when healthcare technology can feel impersonal, these industry leaders are proving that technology, powered by empathy and patient-centricity, can create a sustainable impact. Discover how **Uber Health** and **DUOS** are not just riding the wave of healthcare innovation but are steering it towards a more inclusive and effective future.

Tags: Brian Urban, Caitlin Donovan, DUOS, FinThrive, Healthcare Rethink podcast, Karl Ulfers, reimagining healthcare, Uber Health

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