# David Clayton

By Healthcare · Published 2024-12-17 · Updated 2026-07-23 · Healthcare on MarketScale
Canonical: https://www.marketscale.com/industries/healthcare/david-clayton

> A health system leader reveals why most digital health investments fail to deliver promised returns and what actually moves the needle

## Key points

- Many digital health investments fail due to unrealistic ROI expectations and under-prioritization of clinic time savings.
- Duke Health focuses on AI-driven solutions to better provider workflows and patient care.
- Trust and collaboration are critical for effective digital health solution adoption.

In this *Panda Perspectives* episode, **Duke Health**'s **David Claxton** shares insights on measuring digital health ROI, drawing from his experience in both health systems and as a former digital health vendor. He discusses challenges in validating ROI claims, the importance of realistic vendor partnerships, and the surprising under-prioritization of clinic time savings. **David** highlights **Duke**'s AI-driven efforts to improve provider workflows, reduce burnout, and enhance patient care, emphasizing the need for trust, collaboration, and tangible outcomes in digital health adoption.

> The need for trust, collaboration, and tangible outcomes in digital health adoption.

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