# AI-Enabled Mental Health Chat Support: A Conversation with Michiel Rauws

By Geoffrey Roche · Published 2023-08-09 · Updated 2026-06-08 · Healthcare on MarketScale
Canonical: https://www.marketscale.com/industries/healthcare/ai-enabled-mental-health-chat
Creator hub: Holistic Leadership

> AI-powered mental health support is transforming access to care while addressing critical gaps in suicide prevention and emotional wellness

## Key points

- AI-enabled chat support can increase access to mental health care.
- There are distinct leadership styles in Europe versus the United States.
- Burnout in the workplace is a significant issue that needs to be addressed.

Block Field

In the latest episode of the [Holistic Leadership podcast](https://marketscale.com/shows/holistic-leadership-the-future-of-work-education-in-healthcare/), hosts [Dr. Travis Hearne](https://www.drthearne.com/) and [Geoffrey Roche](https://www.linkedin.com/in/geoffreymroche/) engage in a riveting conversation with [**Michiel Rauws**](https://www.linkedin.com/in/mrauws/), the founder and CEO of [**CASS**](https://www.cass.ai/). This AI-enabled mental health chat support assistant increases access and lowers the cost of care.

> This AI-enabled mental health chat support assistant increases access and lowers the cost of care.

Rauws discusses the inception and growth of his AI mental health chat support system that assists millions, helping to de-escalate suicide situations and reduce symptoms of depression, anxiety, and loneliness. The discussion also delves into Rauws's leadership experience in Europe and the U.S., highlighting the distinct leadership styles in the two regions. Lastly, Hearne, Roche, and Rauws explore the concerning issue of mental health in workplaces, particularly the increasing rates of burnout in the United States compared to Europe, a concern that CASS AI aims to address.

Tags: Cass, CASS AI, Dr. Travis Hearne, evidence-based AI chat assistant, Geoffrey Roche, healthcare, Holistic Leadership podcast, Michiel Rauws, Thought Leadership

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