# Data Shows Digital Orders are Here to Stay. How Can Restaurants Capitalize?

Published 2021-10-04 · Updated 2026-06-08 · Food & Beverage on MarketScale
Canonical: https://www.marketscale.com/industries/food-beverage/data-shows-digital-orders-are-here-to-stay-how-can-restaurants-capitalize
Creator hub: The Main Course

> Most of us contributed in some way to the $26.5 billion dollar revenue for food delivery businesses in 2020. With exploding success, new questions arise, like· what ways can hospitality brands can improve retention and bring in new workers to address hiring challenges and labor shortages? And what’s next for contactless ordering and payments now…

Block Field

Most of us contributed in some way to the $26.5 billion dollar revenue for [food delivery businesses](https://www.fsrmagazine.com/technology/full-service-industry-goes-frictionless) in 2020. With exploding success, new questions arise, like· what ways can hospitality brands can improve retention and bring in new workers to address hiring challenges and labor shortages? And what’s next for contactless ordering and payments now that they here to stay? On the newest episode of [The Main Course](https://marketscale.com/shows/the-main-course/), special guest [Steve Simoni](https://www.linkedin.com/in/stevensimoni/), CEO of [Bbot](https://meetbbot.com/), shares fresh insight on the shift in the industry.

Stay tuned for the full Episode of the Main Course for even more industry leader insight.

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