# The Evolution of HVAC: A Tactical Approach

By James Kent · Published 2023-09-08 · Updated 2026-05-19 · Engineering & Construction on MarketScale
Canonical: https://www.marketscale.com/industries/engineering-and-construction/evolution-of-hvac
Creator hub: Straight Outta Crumpton

> Climate control professionals are reshaping their industry through community-driven innovation and digital connectivity

## Key points

- Ben Poole founded HVAC Tactical™ to give HVAC professionals a voice and sense of identity through branded apparel and community building.
- Social media, especially Instagram, has become a key tool for HVAC professionals to share knowledge, connect, and support one another.
- The HVAC industry is shifting from a traditionally siloed trade to a more inclusive, collaborative, and digitally connected community.

Block Field

Has the evolution of HVAC reached its zenith or is the industry on the brink of a groundbreaking revolution?

In recent years, the HVAC industry has seen a transformative shift in technology and its community dynamics. With the rise of social media platforms, especially Instagram, HVAC professionals are finding new ways to connect, share knowledge, and uplift each other. This evolution of HVAC is not just about better air conditioning units but about creating a more inclusive, educated, and passionate community.

> This evolution of HVAC is not just about better air conditioning units but about creating a more inclusive, educated, and passionate community.

How has the digital age reshaped the HVAC industry, and what does it mean for its future?

Welcome to another episode of [Straight Outta Crumpton](https://marketscale.com/shows/straight-outta-crumpton/), hosted by the dynamic duo [Greg Crumpton](https://www.servicelogic.com/company/leadership/greg-crumpton) and [Gabby Bar](https://marketscale.com/gabrielle-bar/). In this episode, they sit down with [Ben Poole](https://www.linkedin.com/in/ben-poole-2b96911b/), the founder of [HVAC Tactical™,](https://hvactactical.com/) to take an inside look at the evolution of HVAC in the age of social media.

**Crumpton**, **Bar**, and **Poole** discuss the following:

- The birth and vision behind HVAC Tactical™
- The role of social media in bridging gaps within the HVAC community
- The challenges and triumphs of introducing a new concept in a traditional industry

### About the Guest

**Ben Poole** is more than an HVAC expert; he's a visionary. As a third-generation professional in the HVAC industry, Ben's passion for his work is palpable. Recognizing a gap in the market, he founded **HVAC Tactical™** about five years ago, aiming to provide cool apparel representing the HVAC profession. But it wasn't just about clothing; it was about creating a movement, a voice for those in the trenches. Ben's innovative approach has brought a fresh perspective to the industry and paved the way for more inclusive and collaborative community dynamics.

Tags: Ben Poole, Gabby Bar, Greg Crumpton, HVAC, HVAC Industry., HVAC Tactical, Straight Outta Crumpton podcast

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