# BREEZER MOBILE COOLING IS ANNOUNCING EXTENDED CUSTOMER SERVICE HOURS: “EVERYONE DESERVES TO BE COOL AND WE ARE HERE TO MAKE IT HAPPEN”

Published 2018-07-12 · Updated 2026-06-09 · Engineering & Construction on MarketScale
Canonical: https://www.marketscale.com/industries/engineering-and-construction/breezer-mobile-cooling-is-announcing-extended-customer-service-hours-everyone-deserves-to-be-cool-and-we-are-here-to-make-it-happen

> Excellent Customer Service Builds Trust Dimensional Research, an independent market research company, conducted a survey of 1,046 individuals. Each respondent had dealt with customer service in a mid-sized company. They ranked “Excellence in Customer Service” as the #1 factor affecting their trust in a company. Respondents who had a good customer service experience were asked what specifically…

**Excellent Customer Service Builds Trust**

Dimensional Research, an independent market research company, conducted a [survey](https://www.zendesk.com/resources/customer-service-and-lifetime-customer-value/) of 1,046 individuals. Each respondent had dealt with customer service in a mid-sized company. They ranked “Excellence in Customer Service” as the #1 factor affecting their trust in a company. Respondents who had a good customer service experience were asked what specifically made that experience enjoyable. The most important factors cited were a quick resolution of the problem followed by being helped by a pleasant person.

**Extending Our Service Hours**

Breezer Mobile Cooling is right on target. We are always looking for enhanced ways to meet the [needs](https://powerbreezer.com/application-spotlights/) of our valued customers. That’s why our customer service team is now available as follows:

**Monday – Thursday**  8:00 am – 8:00 pm EDT

**Friday**  8:00 am – 7:00 pm EDT

These extended hours will remain in effect until November 2, 2018 and are especially beneficial to our customers in the Pacific Time Zone.

**Highlights of Our Cool Customer Service**

Have an inquiry about an order? Want to ask a technical product question? Have a maintenance concern? Need your unit repaired? Our cool customer service team is a trusted resource. We serve our customers with a white-glove mentality and strive to provide personalized customer service. In some cases that can mean trouble-shooting via a video call, in other cases providing [bilingual support](https://powerbreezer.com/news-blogs/built-diverse-workforce-unified-common-values/). And to continually improve our service, more thrilling updates are planned for the future, including an exciting new online [customer portal](https://breezercooling.force.com/mybreezer/s/login/).

Our passionate and [caring](https://powerbreezer.com/news-blogs/cool-team-mates-big-hearts-helping-hands/) team of highly trained customer service associates is ready to assist. [Andrea Martin](https://powerbreezer.com/news-blogs/meet-andrea-martin-breezer-adds-new-customer-service-manager/), Customer Service Manager, says, “In an effort to provide our clients with world-class service, we have assembled a really cool team of creative problem solvers to help you. What I like most is that they see every challenge as an opportunity. Everyone deserves to be cool. And we are here to make it happen.”

Read more at [powerbreezer.com](https://powerbreezer.com/news-blogs/breezer-mobile-cooling-announcing-extended-customer-service-hours-everyone-deserves-cool-make-happen/)

---
Source: MarketScale, https://www.marketscale.com/industries/engineering-and-construction/breezer-mobile-cooling-is-announcing-extended-customer-service-hours-everyone-deserves-to-be-cool-and-we-are-here-to-make-it-happen. Published for AI indexing and citation; cite the canonical URL. Site guide for agents: https://www.marketscale.com/llms.txt