# Bridging the Skills Gap: BILT Transforms Workforce Training & Development with AR and VR Solutions

By Ben Thomas · Published 2024-12-02 · Updated 2026-06-08 · Engineering & Construction on MarketScale
Canonical: https://www.marketscale.com/industries/engineering-and-construction/bilt-is-reimagining-workforce-training-and-development-through-ar-and-vr-integration
Creator hub: Pro AV Today

> Immersive training technologies are helping trade industries overcome critical workforce shortages while dramatically improving skill retention rates

## Key points

- AR/VR tools create effective training for digital-native workers.
- BILT's 3D instructions enhance comprehension and reduce training turnover.
- Improved training leads to fewer installation errors and increased customer satisfaction.

Block Field

The growing skills gap in trade professions poses a significant challenge for industries like HVAC, construction, and manufacturing. Training and simulation technologies, particularly AR and VR, are playing a pivotal role in addressing this issue. Platforms like [BILT](https://biltapp.com/) are leveraging these technologies to create interactive, user-friendly training solutions that simplify complex processes. [Studies](https://assets.trainingindustry.com/content/uploads/2017/09/4-Reasons-To-Use-VR-Training.pdf) show that immersive digital tools can boost knowledge retention by up to 75% compared to traditional methods.

> Studies show that immersive digital tools can boost knowledge retention by up to 75% compared to traditional methods.

Can tools such as 3D interactive instructions and digital simulations close the gap in blue-collar industries and empower workers to adapt quickly to industrial needs?

[Pro AV Today](https://marketscale.com/shows/pro-av-today/) tackles these questions with host [Ben Thomas](https://www.linkedin.com/in/benthomasproav/) and guest [**Nathan Henderson**](https://www.linkedin.com/in/nathan-henderson-12234b/), CEO and Chairman of [**BILT Incorporated**](https://biltapp.com/). The episode explores how AR and VR are reshaping the training landscape, improving worker retention, and enhancing operational efficiency.

**Key Points of Conversation:**

- **Addressing the Skills Gap**: The discussion outlines how AR/VR tools make training more effective for digital-native workers entering trade professions with little prior knowledge.
- **Interactive Digital Training**: Platforms like **BILT** use interactive 3D instructions, validated by manufacturers, to improve comprehension and performance, reducing turnover in training programs.
- **Broad Industry Impacts**: Improved training reduces installation errors, enhances customer satisfaction, and builds long-term brand loyalty, particularly for industries struggling with workforce shortages.

### About the Guest

**Nathan Henderson**, co-founder, chairman, and CEO of **BILT Inc.**, has revolutionized the customer experience with the award-winning BILT app, providing interactive 3D Intelligent Instructions® for brands like **Siemens**, **Weber**, and **The Home Depot**. With over 20 years of leadership, innovation, and product management experience, he previously spearheaded transformative initiatives at **SAP**, including next-generation solutions for assembly and customer engagement. Henderson leads BILT in transforming training and installation processes, enhancing user experience, and bridging the gap between consumer and industrial applications through cutting-edge technology and analytics.

Tags: augmented reality, BILT, Nathan Henderson, virtual reality, workforce skills gap, workforce training

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